We placed a last minute order for shot glasses. They promised to get it to us the next day and they did with Original printing on glasses. It was a big hit with the wedding guests and exactly what we wanted.
Very satisfied with this company. I own a business that sells shot glasses, and I've ordered from a couple of other companies in the past. I thought they were good, but not anymore because Factory21 surpasses the quality and lettering of all the other ones. They responded to all my emails within a day, and the responses came from a real person, not a bot. I wish I had a picture, by my phone camera is not working. Honestly, go with this company.
Now-a-days it’s hard to find outstanding service, especially online. Not only was the customer service outstanding, but the product arrived promptly and perfect. Thank you!
We loved these shot glasses.!Thank you very much for offering an LGBTQ+ product. Not many vendors do so we were grateful. Glasses came well packed and plan on leaving them similarly packed for travel to this destination wedding. I’d order or recommend products from you again.
From the customer service to the product itself... A+!! Under the circumstances, the customer service rep was soo kind. She moved on my order quick! I was surprised by the quality if the glasses. Thank you!!